Privacy Notice


Strefford Tulips Privacy Notice
Strefford Tulips Privacy Notice

Privacy Notice

Here you will find our Privacy Notice.

What we need

Strefford Tulips will be a “controller” of the personal information that you provide to us when you instruct us to act on your behalf (unless otherwise stated in this privacy notice).

When you become a client of Strefford Tulips, we will collect, store and use the personal information that you provide to us in your instructions and during the course of our solicitor/client relationship. We may ask you for additional personal information during the course of our client/solicitor relationship, which shall be collected, stored and used in accordance with this privacy notice.

Why we need your personal information – contractual purposes

We need to collect our clients’ personal information so that we can perform our service agreement with you. We will use our clients’ personal information to:

  • Provide you with legal advice, including communicating with you by e-mail, letter and/or telephone;
  • Represent you as your solicitors in connection with your particular transaction;
  • Respond to and communicate with clients regarding your questions, comments, support needs or complaints. In relation to our complaints procedure we will use your personal information to investigate your complaint;
  • In accordance with our Data Protection Policy; and
  • Use your personal information for any purpose which is necessary to allow us to complete your transaction

If you do not provide us with all of the personal information that we need to collect then this may affect our ability to provide you with legal advice and/or represent you as your solicitors.

Why we need your personal information – legal obligations

We are under a legal obligation to process certain personal information relating to our clients for the purposes of complying with our obligations under:

  • The Law Society of Scotland requirements for solicitors;
  • Anti-Money Laundering requirements; and
  • To comply with the UK Finance Mortgage Lenders Handbook

Who we share your personal information with

We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations. Such organisations include The Law Society of Scotland, HMRC, Revenue Scotland, The Land Register of Scotland, your mortgage provider. We require to share certain personal information for the purposes fulfilling our contractual, audit and regulatory purposes. For example, we require to complete an online form in relation to Land and Buildings Transaction Tax (LBTT) on the purchase of a property in order to (1) pay any tax due on the transaction; and (2) to fulfil the registration requirements of the Land Register of Scotland.

We may also share personal data with our professional advisors for the purposes of taking advice.

Strefford Tulips employs third party suppliers to provide services, including IT. These suppliers may process personal data on our behalf as “processors” and are subject to written contractual conditions to only process that personal data under our instructions and protect it.

In the event that we do share personal data with external third parties, we will only share such personal data strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal data in accordance with those purposes.

How we protect your personal information

Your personal information is stored on our electronic filing system and our servers based in the UK/EU, and is assessed by our staff for the purposes set out above.

How long we keep your personal information

We keep our clients’ personal data for the period of time in accordance with the Law Society of Scotland guidance on the Destruction of Files. This will be subject to review and shall be amended at any time the Law Society of Scotland updates the guidance on file destruction.

Conveyancing transactions:-

Purchase – 10 years after completion

Sale – 1 year after completion (i.e. after any Security has been discharged, dealing with any funds retained; and after missives have ceased to have effect)

Executries – 10 years after completion although this may be longer dependent on the complexity

Continuing Trusts – 10 years after the termination of the trust

Company work – 10 years after completion

Divorce – 5 years after final completion, e.g. after maintenance, residence and contact orders, etc., have ceased to have effect, or children have reached majority.

Other correspondence files – 5 years after completion of the business

Your rights

You can exercise any of the following rights by writing to us at 118 Cadzow Street, Hamilton, ML3 6HP or e-mailing l.pacitti@strefford-tulips.co.uk

Your rights in relation to your personal information are:

  • You have a right to request access to the personal information that we hold about you by making a “subject access request”;
  • If you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information;
  • You have a right to request that we restrict the processing of your personal information for specific purposes; and
  • If you wish us to delete your personal information, you may request that we do so (please be aware that we may be unable to do so in accordance audit and compliance requirements)

Any requests received by Strefford Tulips will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk


Get in touch!

Please get in touch with the Strefford Tulips Wills Team today. Call us on 01698 429 428 or send us an enquiry.

STREFFORD TULIPS

Muirbrow Chambers

118 Cadzow Street

Hamilton, ML3 6HP

t: 01698 429 428

f: 01698 303 020

e: enquiries@strefford-tulips.co.uk



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Strefford Tulips Ltd
Registered in Scotland
Company Reg No: SC350383